Store Managers wanted for all cafés in Europe

Are you a natural leader with a passion for creating extraordinary experiences? Do you thrive in a fast-paced environment and enjoy working with a dynamic team? Then look no further!

Copenhagen Coffee Lab is a coffee roastery, wholesaler, cafe and bakery chain, founded in Copenhagen in 2013. Since 2013 we have marked our presence in Denmark and throughout Europe with 45+ cafés in Denmark, Germany, France and Portugal. We are looking for an energetic and motivated Store Manager to lead our cafe operations and inspire a team of talented employees.

At Copenhagen Coffee Lab, we believe that a great café is more than just coffee and food – it's about the atmosphere, the mood and the people. We are on a mission to deliver quality coffee and pastries while fostering a sense of community among our team. If you have the character, personality and passion to be a leader, we want to hear from you!

Responsibilities

• Lead by example, provide exceptional guest service, and set the bar high for your team.
• Oversee all café operations and ensure smooth daily running.
• Recruit, train, and motivate staff, fostering their career development and providing ongoing support.
• Ensure overall employee performance and individual development, including sales knowledge and customer relations.
• Maintain high standards of food and beverage quality, ensuring consistency.
• Coordinate work schedules, ensuring proper coverage across shifts and stepping in when necessary.
• Act as a liaison between the café and other departments, communicating vital information to the team.
• Monitor and analyze key performance indicators (KPIs) and make data-driven decisions to optimize store performance.
• Develop and implement store policies and procedures, ensuring compliance with company standards.
• Manage supplier relationships, including inventory management and ordering necessary supplies.
• Adhere to financial procedures and ensure responsible cash management.
• Maintain a clean and orderly café environment, including regular equipment maintenance.
• Ensure compliance with HACCP and food control regulations, prioritizing hygiene and safety protocols.
• Conduct regular meetings with café staff to foster communication and team engagement.
• Attend cluster meetings and participate in weekly 1-to-1 meetings with the District Manager.
• Administrative tasks: While the majority of your time will be spent on the floor, it is crucial for the Store Manager to handle administrative tasks effectively. This may include inventory, scheduling, analyzing sales reports, and implementing strategies to achieve sales targets.
  Note: Administrative work should not exceed more than 20% of the total working time to maintain a balance between on-floor responsibilities and managerial tasks. Furthermore, as part of this role, the Store Manager is required to work every other weekend and handle one opening and one closing shift per week to ensure smooth store operations and support team needs.

Qualifications

• Proven experience in a leadership role with experience in leading teams and the ability to train and develop employees.
• Strong passion for people and fostering a positive and inclusive work environment.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Exceptional interpersonal and communication skills with the ability to inspire and motivate others.
• Knowledge of food safety regulations and HACCP standards.
• Flexibility to work various hours, including weekends and holidays.
• A genuine love for quality coffee and pastries.

Benefits

• Diverse European Presence: As a Store Manager at CCL, you become part of an international team. You may have the opportunity to relocate to other countries, work with different languages, and experience new cultures. You can start your journey in one of these countries and embrace new experiences.
• Career Growth: CCL's expansion means constant opportunities for career growth and development. As we continue to open new cafés in various locations, your role as a Store Manager becomes a gateway to other leadership positions within the company.
• Innovation and Collaboration: You will work closely with a dynamic team, constantly sharing ideas, collaborating on new concepts, learning new tools, and creating memorable experiences for our team members and guests while utilizing modern systems that simplify our internal communication, training modules, information sharing, planning, and administration.
• Work-Life Balance: We understand the importance of work-life balance. As a Store Manager, you are responsible for your work schedule, which can allow you to achieve both professional success and quality time with your loved ones.

Are you ready to take on the challenge and lead our café to new heights? If you are motivated, passionate, and ready to make a difference, we would love to hear from you!