All purchases at https://www.copenhagencoffeelab.com are made with Copenhagen Coffee Lab ApS (CVR 40207929).
Debit cards are the most secure form of payment online. As a consumer, you are ensured against fraud and missing deliveries. You will be able to claim the amount paid back at any time (in the event of a dispute, the amount will be withheld by your bank until a possible court settles the dispute).
Credit Card Payment
The amount will not be charged to your card until the goods are picked up or shipped from Copenhagen Coffee Lab ApS. A greater amount can never be deducted than what you approved for the purchase.
According to Danish Law, we cannot accept returns of food products (coffee and tea). Other products can be returned within 14 days of shipment if they are still in their original packaging.
You are responsible for the goods during the period and thus the risk of the goods going to waste. See more about this below.
Defect, Flaws, and Deficiencies
If you, as a consumer, want to complain about your purchase, contact us at firstname.lastname@example.org. If we are unable to find a solution, you can file a complaint with:
Sold Out Items
Abuse Or Hacking
In the event of any abuse or hacking of the webshop, we reserve the right to cancel orders and related deliveries.