Shipping terms
IN GENERAL
We always work hard to ensure that you get a good shopping experience and receive your goods as soon as possible according to your order.
SHIPPING RATES
Free shipping in Denmark for purchases over DKK 300. For purchases under DKK 300, shipping costs 29 – 39 DKK depending on weight and delivery suggestion.
Shipping to countries aboard Denmark costs EUR 9.00 – 20.00 depending on country and quantity. See the exact shipping cost at the checkout page.
DELAY
Should you experience any delays, please contact us at shop@cphcoffeelab.com.
Then we will help you the best way possible.
WHERE DO WE SHIP TO
We ship directly to your address or pakkeboks though DAO in Denmark. We ship to these selected European countries: Austria, Czech Republic, Germany, Netherlands, Poland, Sweden, Belgium, Hungary, Romania, Slovenia, Bulgaria, Croatia, Estonia, Finland, France, Latvia, Lithuania, Luxembourg, Slovakia, Greece, Ireland, Italy, Portugal, Spain
If you are missing a country in the list, please contact us at shop@cphcoffeelab.com and we will evaluate if we can ship to you in another country.
SHIPPING TIME
Orders are processed on a regular basis and shipped with a shipping company on weekdays during our regular opening hours 8-17. Orders received over the weekend are handled Monday morning, or the first weekday in the case of public holidays. The shipping company takes 1-6 days to reach your address. Most shipments arrive within 3 days, but expect 3-5 days if you live aboard Denmark.
Due to COVID-19, you may experience a longer processing and delivery times. We apologize for any delays and hope we will be back to normal soon.
PICK-UP
We always work hard to ensure that you get a good shopping experience and receive your goods as soon as possible according to your order.